FAQs

Q – How do I get to the Festival?

A – Visit the Melbourne, Sydney or Brisbane Getting there page for all public transport and parking options.

Q – What are the Festival opening hours?

A – The Melbourne Festival is open 10am – 7pm daily.
The Brisbane Festival is open 9am – 6pm  (5pm on Sunday.)
The Sydney Festival is open daily 9am – 6pm.

Q – Can I buy from the stallholders at the Festival?

A – Yes! Exhibitors will be selling their products at the Festival, often at a special Festival price! Note: Some stalls are cash only and do not have EFTPOS facilities.

Q – Is there an ATM available at the Festival?

A – Yes, however sometimes you need to join a very long queue, so we recommend getting cash out before you arrive at the Festival.

Q – How do I pre-book a reading in the Psychic Reading Room?

A – Psychic Reading Room pre-bookings are usually available online 2-3 weeks out from the Festival. The first 2 sessions of each day are available for pre-bookings. All other sessions can be booked on arrival to the Festival. Visit the Psychic Reading Room bookings page for your city.

Q – Is there a cost to attend one of the seminars/workshops?

A – All our seminars and workshops are free to attend and seating is available on a ‘first come first served’ basis.

Q - Are there cloakroom facilities?

A – No, there are no cloakroom facilities available onsite.

Q - I purchased a ticket online, however I have lost/did not receive the ticket email - what do I do?

A – Firstly, please check your junk/spam folder as the tickets may have ended up there. If not, please follow this link:

 

Brisbane September MBS:

https://tickets.lup.com.au/help/resendticket/2051?cat=CAT-REGISTRATION 

 

Sydney October MBS:

https://tickets.lup.com.au/help/resendticket/2052?cat=CAT-REGISTRATION

 

Melbourne November MBS:

https://tickets.lup.com.au/help/resendticket/2053?cat=CAT-REGISTRATION

 

Please fill out your details so your ticket can be sent again. If that doesn’t work within 24 hours contact us via email [email protected] and we can send you through another copy.

Q How do I change the day of my ticket?

A – Your ticket will work on any day or time so if you are planning to come before or after your registered time there is no need to change ticket details. If you prefer to change your ticket day click this link:

 

Brisbane September MBS:

https://tickets.lup.com.au/Upgrade/Get/2051?cat=CAT-REGISTRATION

 

Sydney October MBS:

https://tickets.lup.com.au/Upgrade/Get/2052?cat=CAT-REGISTRATION

 

Melbourne November MBS:

https://tickets.lup.com.au/Upgrade/Get/2053?cat=CAT-REGISTRATION

 

Once submitted, a customer service representative will be in touch to help.

Q I need general help/information regarding my ticket where do I go?

A – Click this link and submit an enquiry. A customer service representative will be in contact.

 

Brisbane September MBS:

https://tickets.lup.com.au/help/requesthelp/2051?cat=CAT-REGISTRATION

 

Sydney October MBS:

https://tickets.lup.com.au/help/requesthelp/2052?cat=CAT-REGISTRATION

 

Melbourne November MBS:

https://tickets.lup.com.au/help/requesthelp/2053?cat=CAT-REGISTRATION

 

Q - Can children attend the Festival?

A – Yes! Children aged 14 and under must be accompanied by an adult, but do not require a registered ticket.

Q - Are your venues COVID-Safe?

A – Yes! Each Festival, in every state, is an approved COVID-Safe event. We keep a close eye on each state’s current health advice, and continue to monitor our COVID-Safe policies on an ongoing basis.

 

At the MindBodySpirit Festival, we partner with premier exhibition venues to host our events in the cleanest and safest way possible. Our venue partners offer spaces that are not like other indoor locations, featuring massive spaces with high ceilings and state-of-the-art air filtration systems that can provide ventilation rates as high as 100% outside air. For more information, contact individual venues regarding ventilation for BrisbaneMelbourne, and Sydney.

Disclaimer: The MindBodySpirit Festivals act as a platform for visitors to learn, grow and discover themselves. We are about acceptance, inclusion and tolerance; thus we welcome a diverse range of Exhibitors and Presenters, providing they act within the framework of Australian law. 

The views and opinions expressed by Presenters and Exhibitors at the MindBodySpirit Festival are their own and do not necessarily reflect the views and opinions of Exhibitions & Events Australia Pty Ltd. We encourage all visitors to make their own decisions as to who they connect with and draw their own opinions and conclusions based upon the information presented to them.