FAQs

Q – How do I get to the Festival?

A – Visit the Melbourne, Sydney or Brisbane Getting there page for all public transport and parking options.

Q – What are the Festival opening hours?

A – The Melbourne Festival is open 10am – 7pm daily. The Brisbane Festival is open 9am – 6pm daily. The Sydney Festival is open daily 10am – 7pm (6pm on Sunday).

Q – Is my ticket valid on each day of the Festival?

A – Yes! Your ticket is valid for a single use on each day of the Festival. I.e you can use the ticket once on the Friday, again on the Saturday and once again on the Sunday!

Q – Can I buy from the stallholders at the Festival?

A – Yes! Exhibitors will be selling their products at the Festival, usually at a special Festival price! Note: Some stalls are cash only and do not have EFTPOS facilities.

Q – Is there an ATM available at the Festival?

A – Yes, however sometimes you need to join a very long queue, so we recommend getting cash out before you arrive at the Festival.

Q – How do I pre-book a reading in the Psychic Reading Room?

A – Psychic Reading Room pre-bookings are available online 3 weeks out from the Festival. The first 2 sessions of each day are available for pre-bookings. All other sessions can be booked on arrival to the Festival. Visit the Psychic Reading Room bookings page for your city.

Q – Is there a cost to attend one of the seminars/workshops?

A – All our seminars and workshops are free to attend and seating is available on a ‘first come’ basis.

Q - Are there cloakroom facilities?

A – No, there are no cloakroom facilities available onsite.

Q - I purchased a ticket online, however I have lost/ did not recieve the ticket email - what do I do?

A – Firstly, please check your junk/spam folder as the tickets may have ended up there. If not, email marketing@eea.net.au with your details to have the ticket resent.

Q - Can children attend the Festival?

A – Yes! However Children 14 and under must be accompanied by an adult. Children U14 do not require a ticket.